Virus Removal

Viruses are becoming more prevalent on the internet these days as well as the methods of infection.  Even with the latest Anti-Virus software it is possible to get a virus on your computer or network.  We offer virus removal services to help your computer get back to normal.

Virus Prevention and Removal

First here are a few suggestions on virus prevention and removal.  Many viruses are transmitted through files that are executed on your computer.  That means a file that you have to click on, whether in e-mail, download or from a USB drive.  If you do not know the source of the file or trust them, do not click on the file.  Prevention is the biggest key here.

There are some viruses that have spread without any interaction on your part but just by being on the internet.  These typically are security holes or vulnerabilities in the software on your computer.  To avoid any problems here we highly recommend that you keep your software up-to-date and have your Windows computer set for automatic updates.

Zero Day Vulnerability.

This term is used when a software vendor discovers a flaw or security vulnerability in their software at the same time that a virus has already exploited it on the internet. Thus the software company doesn’t have any time to release a patch to fix the vulnerability.

Anti-Virus Software

Second you should have a Anti-Virus software on your computer in the event that you come across a file or website that has a virus.  If you do not have one here are some that we find work very well.  The free option is very attractive but not always the perfect choice.  I do use them on my computer and can recommend that they do the job.  AVG free is a very common choice and I have used this frequently.  Here is the website AVG Free.  Another good choice is the Microsoft free software.  Click here Microsoft Security Essentials.

If you need a quick scan of your computer to see if you have encountered a virus ESET has a great online scanner that doesn’t require you to install any software on your computer.  Here is their online scanner, ESET Online Scanner.

Virus Removal Services and Software

If you are uncomfortable or unable to get the virus removed then please give us a call and we offer full virus removal.  We will first attempt to remove the virus but in many cases the best option is to completely re-install your Windows computer.  If this is the case we offer more than the retail stores because we will backup any data you have on the computer hard drive, reload the OS and restore your files.  This process takes several hours and we work closely with you to get the computer back to a clean running state.  Here are our flat rates for these services.

E-Mail.