Routine Maintenance consumes a large portion of your IT budget be it in the form of money that you pay an outsider to come and fix problems or the time that your internal IT staff spends on fixing everyday computer problems. Rarely is such maintenance done proactively resulting in more money and time to fix issues that should never have occurred. In today’s climate and with the fast pace of technology changes, you need a trustworthy technology partner.
Complete Managed Services from APEX NW Technology Solutions is a low cost service available at a fixed monthly cost, taking care of activities such as deploying patches, managing anti-virus and spyware updates, monitoring backups and other important routine activities that ensure high availability of computer systems.
In short Complete Managed Services is a proactive approach to managing your IT infrastructure which translates into lower costs, higher uptime and less headaches.
CMS is the ‘virtual IT department’ for the Small to Medium Business market. This allows our engineers to remotely and securely monitor, maintain and manage desktops, laptops, servers, network devices and applications at your location over the internet.
Features
The CMS Application has multiple components:
Agents are installed on every desktop and server that will be managed. The data center application handles all the analytical processing, alerting, reporting and controls the interaction with the agents. The Remote Administration Console provided engineers the ability to analyze and troubleshoot problems.
With Complete Managed Services you don’t have to worry that your desktops and remote laptops are protected from Viruses, Spyware or Trojans. With the Advanced option even Windows updates are applied. At the heart of your company, Windows server, CMS will provide the proactive data needed to keep your business ahead of potential problems or server outages.
When you sign up for any of the Complete Managed Services below you will receive discounts on Remote Support. Discounts are based on the number of Desktop and Server agents. Call us for a custom quote.
Features:
- Patch Management
- Asset and inventory tracking
- Anti-virus and spyware remediation
- Remote support from local technician
- Application level monitoring – Exchange, SQL, AD
- Backup monitoring
- Performance reporting
Service Packages
| Desktop Care |
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As low as $9.99 per month
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| Server Monitor |
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As low as $79.99 per month
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